TEMPORARY PAUSE
ON ACCEPTING NEW CUSTOMERS 

21 January, 2021  (updated)

With the current Ontario COVID-19 related restrictions, and the uncertainty and fluidity on when they'll be removed, it is simply better to temporarily restrict accepting new customers at this time.

Please know that the grooming community is continually urging the provincial government to consider the care of dogs as a critical health issue.

I apologise to any and all who had hoped to join me, and I can only ask for your patience.

Laurie

Q & A

Q: I submitted a registration form - will it be accepted?

Answer: Sadly no. Until we know more definitively when the restriction will be lifted, I cannot accept new registrations. It is unfair for you and for me to even try to plan so far ahead.

Q: Will you ever take on new clients?

Answer: Yes - of course! In all honesty, it will take weeks after the restrictions are lifted. The shutdown made a mess with my schedule and that of my current customers. I estimate it can take a month or more post re-opening to return to any semblance of a normal routine.

 

Q: I am an existing customer, I had an appointment in January or February;
    what happens now?

Answer: I am currently contacting everyone individually who has an appointment to discuss future options. You can also send me an email.

Please be patient - it takes time to plan individually for a moving target.

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CURRENT CUSTOMERS 

21 January, 2021  (updated)

I am currently contacting everyone individually who has an appointment to discuss future options. You can also send me an email.

Please be patient - it takes time to plan individually for a moving target.

I apologise to any and all who had hoped to join me, and I can only ask for your patience.

Laurie

Q & A

Q: I submitted a registration form - will it be accepted?

Answer: Sadly no. Until we know more definitively when the restriction will be lifted, I cannot accept new registrations. It is unfair for you and for me to even try to plan so far ahead.

Q: Will you ever take on new clients?

Answer: Yes - of course! In all honesty, it will take weeks after the restrictions are lifted. The shutdown made a mess with my schedule and that of my current customers. I estimate it can take a month or more post re-opening to return to any semblance of a normal routine.

 

Q: I am an existing customer, I had an appointment in January or February;
    what happens now?

Answer: I am currently contacting everyone individually who has an appointment to discuss future options. You can also send me an email.

Please be patient - it takes time to plan individually for a moving target.

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