TEMPORARY PAUSE
ON ACCEPTING NEW CUSTOMERS 
current
customers
click here

21 January, 2021

With the current Ontario COVID-19 related restrictions, and the uncertainty and fluidity on when they'll be removed, it is simply better to temporarily restrict accepting new customers at this time.

Please know that the grooming community is continually urging the provincial government to consider the care of dogs as a critical health issue.

I apologise to any and all who had hoped to join me, and I can only ask for your patience.

Laurie

Q & A

Q: I just submitted my registration form - will it be accepted?

Answer: Sadly no. Until we know more definitively when the restrictions will be lifted, I cannot accept new registrations.

Q: Will you ever take on new clients?

Answer: Yes - of course! In all honesty, it can take some time even when the restrictions are lifted. The shutdown has created complete havoc with planning the grooming schedule of my current customers. It will take a month or possibly more to return to any semblance of a normal routine.

 

Q: I am an existing customer, what happens to me?

Answer: I am currently trying desperately to contact everyone individually who had an appointment to discuss future options.

Questions or just want to know more?

If you are ready to join the Zen Village and would like to register your dog to book your first appointment, simply click here instead and fill out the new customer registration form.

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THE TEMPORARY PAUSE AND
EXISTING CUSTOMERS

19 November, 2020

To anyone who has ever been to see me, it is important that you review the following.

 

Identify which group best describes your current status with Zen:

BOOKED2021a.png

No, I had no session in 2020

Please, bare with me until I can lift the pause and you can once again reconnect with Zen.

 

You can also place yourself on the "I want In" list when it becomes active. 

Yes, I did have session(s) in 2020,

but none after August 

Anyone who has seen me only between January-July 2020 will be reviewed on a case-by-case basis.

 

I cannot guarantee you will be accepted.

 

Please, fill out the form below to request your personal myZen account. With myZen, you can book your own appointment with Zen's new online system.

Yes, I did have session(s) in 2020,

and yes, some were in or after August 

I strongly suggest you book an appointment soon through My Account, through the Zen website. 

Don't have a Zen account yet?  No problem, just fill out the form below and we'll send you one so you can start booking your appointments online!

This will ensure your  Dog remains on a regular schedule to prevent matts from forming, keeping her/him comfortable and avoiding de-matting fees or shave-downs.

myZen account request

! Check your email or junk folder and allow booking@zengrooming.ca

 

Questions or just want to know more?

If you are ready to join the Zen Village and would like to register your dog to book your first appointment, simply click here instead and fill out the new customer registration form.