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GROOMING

THE BETTER

WAY

TEMPORARYPAUSE: NEW

CUSTOMERS

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love of dogs

Everything started over 15 years ago when I adopted my first rescue dog, Meeka (I'm hugging her in the pic). Then, I fostered and later adopted Harry (the other in the pic). A senior, he became my shadow and instilled the love for the older ones, and the world of dog rescue.

knowledge

Fostering and being a guardian of so many dogs are great teachers. You learn to deal with diverse backgrounds, personalities, and behaviours.

As my interest grew, so did my thirst to learn. I read, watched instructional videos and signed up to become a professional dog trainer. Kim, at Ottawa's Best Friends Dog Training, thought the power of the "positive reinforcement" technique.

It goes a long way, for both me, and my special Guests.

My husband and I have since fostered over 45 dogs. Of course, also guardians to a few, thirteen and counting to be exact (all rescues, mostly seniors). It even lead me to create a group: CARe – Canine Adoption + Rescue Education to raise awareness of benefits of adoption versus buying.

Then several years ago, I yearned for a more fulfilling career and if possible, involved dogs. A canine stylist was the perfect shift.

 

one-on-one grooming.

a fresh way.

How do you create a Zen experience?

 

You build a calming environment with minimum distractions. And to achieve this, you create a business model that centres around on the dog. Then you foster trust, with the hope to turn grooming sessions from a dreadful experience to one that is a little more relaxing.

​All of this is why I chose "one-on-one" grooming.

 

Unlike other outfits, or big box stores, I'm the only groomer. My salon, always has one Guest. With COVID-19 still affecting us, this creates a even safer experience for everyone.

 

RELAX

Quiet environment, entirely relaxed atmosphere

 

(no crowded spaces with flurries of dogs barking, running around)

 

FOCUS

No distractions,

Guests are more focus, calm

 

(they are less fidgety and follow my cues much better)

 

SAFE

One-on-one grooming, with no other dogs in the salon

 

The risk of injuries from other dogs is practically eliminated

so, how does one-on-one work?

My operating model is a little special.

 

It demands a few extras that other types of salons don't require or consider. Add the COVID-19 precautions and you soon realise why everyone's cooperation is imperative to make it work.

COVID-19 protocols

Safety above all else! Please please please read and abide by my COVID-19 protocols that I have set up here for everyone's sake.

to board, or not to board

With my one-on-one model, only dog(s) of the same household is allowed in the salon at any time. This means I do not board your dog for later pickups. You must be ready at the specified time.

timing is everything

This business model aligns with my values about dogs. But, it is definitely less lucrative than cramming groomers and dogs in the salon. But that wouldn't be Zen.

Yet, it only works if the sessions' intervals are respected.

 

The session's length is set based on a dog's coat condition. If the interval between grooms is allowed to slip, the session demands more time. And to keep costs down, there is zero buffer between daily appointments. Plus, the risk for matts goes up along with the pain, and cost to de-matt.

running like clockwork

With no boarding available and a very tight schedule, it is imperative your dog is dropped off on time and just as importantly, you return at the specified time to pick her/him up. This way, the everyone's sessions remain on track.

 

LOOKING GREAT

FEELING EVEN BETTER

Regular grooming plays a key role in your pet’s overall health and comfort, not to mention looking wonderful. Having your loved one visit a groomer routinely (every 4 - 6 - 8 weeks) is an excellent way to maintain top hygiene.

At Zen Grooming, we believe your dog's beauty is skin deep.  A good groom begins with great coat. And great coat starts with healthy skin. You achieve this with the finest, natural shampoos and conditioners appropriate for your dog's skin and coat type.

The six benefits to regular grooming:

  1. Helps maintain healthy skin and coat

  2. Prevents painful matting

  3. Regular nail trims not only help keep the nails short but helps reinforce healthy foot structure and posture, it also reduces the risk of infection

  4. Regular visits may result in early detection of issues with ears, skin, teeth and more

  5. Well maintained coats typically shed less

  6. Your pet looks and smells great!

 
 
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SPACE

Zen was designed from the ground up with zen in mind.

A minimalist environment,

natural colours, clean lines and soothing atmosphere.

 NATURAL

 Airy, large open spaces, plenty of natural daylight all around

 CALM

Few distractions, no views of busy streets or sidewalks

 SMART

A fully enclosed, separate bath area reducing anxiety and disassociate bathing from grooming

 FRESH

The bath area has a dedicated air system filtering floating hair and dander

 COZY

Warm, cozy individual suites with soft matching beds and pillows for pure comfort

Q & A

Frequently asked questions

Why don't you shows your prices ?


There is no standard price just like there is no standard dog. I have no set fee and work by the hour. With so many factors, there cannot be standard prices. Factors like size, type of coat (e.g., short v. long hair), breed, age, type of cut, temperament, general condition, last groom all directly impact the time and cost.




Do you accept walk-ins, even for a nail trim?


Sadly no.
Zen is an atypical grooming studio. I made a commitment to groom on a "one-on-one" basis. Only a single Guest is groomed at a time for a calmer environment. Our attention is all one Guests, and leaves little room for interruptions.




Do you do complete "shave downs" - even for the summer?


As a general rule, no, I don't.
I appreciate as the Guardian, you may want a certain cut, including shaving the coat. There are two reasons why I don't follow this practice: 1. Shave downs are terrible for certain breeds - My priority is always the Guest, no exception. Certain breeds like those with double coats such Pomeranians, Huskies, Rough Collies, etc. must never be shaved. Ever. The finer down-like hair serves as insulation for winter and more importantly summer. Just like house insulation helps in winter and summers, the insulating factor keeps these breeds cool in the summer as well. [Fun Fact! Have you ever wondered why desert dwellers are covered from head-to-toe in thick layers of fabric in the blazing sun? Simple, the body's temperature is 37 degrees. This is a lot cooler than the outside temperature that can reach 50+ degrees]. 2. Pride in giving each Guest their own style Zen Grooming is not a production grooming outfit where dogs are just another number. I operate the same way I like to be treated for my own hair treatment: a cut made just for me. I love being with dogs, I enjoy grooming them and my goal is to make that show through each and everyone of my sessions. ***Exception*** The only exception to this rule is if the Guest has too many mats or are too large. Mats can be painful and harbour bad bacteria and can cause skin issues. So to offer immediate relief, shaving them is the most efficient way possible.




Can I stay while you groom?


With rare exceptions, no.
Guardians are a huge distractions. Dogs would rather be with you. Being seen makes grooming practically impossible. It is quite common for a Guest's behaviour to be different with the Parent around, even protective, endangering my work. Finally, with no distractions, they tend to concentrate on my cues making the whole experience smoother and faster.
Unless there is a safety concern about your Dog, it is always better, for everyone, that you not be in the studio,




Do I really need to fill out and approve the Registration and Consent form?


Yes. To be part of the Zen village, you must fill it out completely. You should read attentively. The form serves several purposes. First, to identify you and your pet and all important contact details. I need to make sure we are an ideal fit to my unique environment. Not everyone may understand or wish my grooming methods. Second, I need to know the state of your dog so I can estimate the time to set aside. This is critical since I operate on a one-on-one and timing is everything. As soon as your dog is done, he/she must be picked up so the next dog can begin the session on time. Lastly, it is a question of safety for me, my own Dogs, and my other Guests. I need proof of vaccinations to be sure everyone is protected.





 

SIMPLE EMAIL MESSAGE

Questions or just want to know more? Here the form to do it!

If you are ready to join the Zen Village and would like to register your dog to book your first appointment, simply click here instead and fill out the new customer registration form.

 
LOCATION

1095 Bosque Cres.

Cumberland, Ontario

HOURS

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